Welcome to the Australian Achiever Awards for Customer Service Excellence

The Australian Achiever Awards measure, recognise and reward the success of your customer service delivery.

Since 1998, our process has successfully helped businesses across Australia to measure and improve their customer service focus.? We go directly to your nominated customers, for their confidential input and feedback.

Your business will benefit from:

  • measuring your customers’ needs so that you can adjust your service strategies accordingly; and
  • accessing a powerful marketing tool – the Australian Achiever logo.? Use of this logo encourages people to choose your business before your competitors.

Encourage, recognise and promote excellence in customer serviceWe run these awards for a separate business category every week?across Australia.

Our measurement is based solely on customer service issues and on Customer Service ratings which are scored on feedback from your customers in a uniquely quantifiable, unbiased and objective process.

Australian Achiever staff remain at arms-length, divorced from any influence that could affect the results.